Build Operate Transfer (BOT) Programme

The Optigrowth Build, Operate, Transfer (BOT) program is designed to help eye hospitals set up and optimize their in-house optical shops with ease. Over a structured 4-month period, we take care of the complete setup, including design, operations, training, and standard operating procedures (SOPs). Once the optical shop is running smoothly, we transfer full operational control back to the hospital, ensuring a seamless transition.

Outlet Redesign

Full architectural plans, 2D layouts, and material matrices tailored to your needs.

Design Implementation

Continuous support throughout the design process.

Branding

Strategies to build a unique identity for your store.

Staff Training

A 12-module course covering key areas such as sales, customer service, and inventory management.

Merchandise Planning

Expert assistance in selecting frames and lenses.

Software and Accounting Support

Assistance with retail software and financial management.

Customer Feedback and Troubleshooting

Implement systems for gathering feedback and resolving customer issues.

At the end of this program, your optical outlet will be fully operational and self-sufficient. If ongoing support is needed, Optigrowth will continue to provide guidance.